Description

Explore opportunities with Hospice of Wilson, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.

General Role Description: You are a hands-on Executive Administrator who leads the day-to-day operations of a multi-site hospice provider. You implement and uphold agency philosophy, goals, and policies to ensure compliance with all state and federal regulations. You drive strategic projects, support long-term objectives, and enhance profitability while maintaining high standards of care. You inspire and retain qualified staff, ensure service quality, and act as a key liaison across departments. You are present and available at the primary site during business hours-and beyond when needed-to lead with accountability and compassion.

Primary Responsibilities:
Executive Oversight & Strategic Leadership
* Direct daily operations across hospice and multi-site locations.
* Appoint and manage Executive Directors; lead strategic planning and Governing Body meetings.
* Conduct site visits and leadership calls to assess performance and trends.
* Serve as Emergency Coordinator and infection control lead.

Regulatory Compliance & Quality Assurance
* Ensure compliance with hospice, Medicare/Medicaid, and payer regulations.
* Oversee quality assurance, performance improvement, and billing accuracy.
* Investigate patient complaints, sentinel events, and abuse allegations.
* Monitor clinical care for adherence to standards.

Financial Management
* Manage budgets, forecasts, and financial performance.
* Analyze metrics and trends; implement corrective actions.
* Collaborate on cost-effective care strategies and growth planning.

Staff Leadership & Development
* Approve staffing plans; oversee hiring, evaluations, and training

* Mentor site leaders on clinical, operational, and financial goals.
* Identify staff development needs; serve as preceptor when needed.

Growth & Community Engagement
* Partner with sales and operations to drive referrals and market growth.
* Promote hospice services and lead community outreach initiatives.

Reporting & Communication
* Deliver operational, financial, and compliance updates to divisional leadership.
* Coordinate with medical directors and site leaders; complete required training and special projects.

Required Qualifications:
* Licensed Physician, Registered Nurse, or Social Worker licensed in the state of employment OR Bachelor's
degree
* 3-5 years of documented success in healthcare or related field
* 1 year of full-time experience in hospice, home health, or healthcare service delivery
* Strong leadership, organizational, and communication skills
* Knowledge of hospice operations, compliance, and regulatory standards
* Ability to manage multi-site operations and interdisciplinary teams
* Proficiency in budgeting, performance metrics, and quality improvement
* Crisis management and emergency coordination capabilities

Preferred Qualifications:
* Master's degree in administration, healthcare, or related field
* 3-5 years of healthcare leadership experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $81,776 to $122,664 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.