Description

At Galen College of Nursing, we educate and empower nurses to change lives. Since 1989, we’ve dedicated our work to delivering high-quality nursing education with a student-first mindset. As one of the largest private nursing colleges in the country, we combine the support of a close-knit learning environment with the strength of a nationally recognized institution, HCA Healthcare.

That same passion for excellence in the classroom extends to our offices. At Galen, you’ll find a culture deeply rooted in collaboration, innovation, and a shared commitment to improving the future of healthcare. Your work directly touches the next generation of nurses, and your contributions help our students pursue their dream of a compassionate career.

If you’re looking for a career where you can make a difference, grow professionally, and be part of a caring team, we’d love for you to apply for the Senior Process Improvement Specialist position today!

Click here to learn more about Galen!

This is an on-campus position in Louisville, KY.

Position Overview:

As a Senior Process Improvement Specialist at Galen College of Nursing, you will support the operational functions of the Institution, including the development, implementation, and improvement of processes and procedures that facilitate operational optimization and elevate the student and staff experience.

Key Responsibilities:

1. Develop, configure, and optimize operational procedures by streamlining work processes and removing unnecessary steps.
2. Document, maintain, and publish institutional processes, process maps, and standard operating procedures in relation to operational activities.
3. Manage and implement various projects, especially large-scale and enterprise-wide projects, using appropriate tools to track progress, deliverables, and implementation.
4. Provide guidance and support to business partners and project participants throughout all project phases.
5. Work in partnership with developers, system administrators, business analysts, quality assurance testing specialists, and project managers, as applicable, throughout all project phases.
6. Establish and effectively communicate project expectations to contributors and stakeholders in a timely and clear fashion.
7. Develop and deliver progress reports, proposals, business requirement documentations, and stakeholder presentations in support of assigned projects.
8. Develop and communicate clear internal and external messaging, as appropriate, in support of process improvements throughout the project phases.
9. Provide support to Process Improvement Specialists around the team’s internal processes across all project phases, including workload management, project management, and project phase deliverables.
10. Mentor project leaders and participants throughout their pursuit of the Lean Six Sigma Green Belt certification.
11. Other duties as assigned.

Position Requirements:

• Earned bachelor’s degree or higher.
• Lean Six Sigma Green Belt certification or higher.
• Three (3) years of experience in higher education operations, project management, change management or process improvement.
• Experience in coaching, mentoring, and developing team members.
• Experience managing multiple projects simultaneously, including large-scale and enterprise-wide projects.
• Effective written and verbal communication skills.
• Ability to work independently and collaboratively with colleagues across departments and at all levels of the organization.
• Ability to maintain strict confidentiality.

Benefits

At Galen College of Nursing, we want to ensure your needs are met. We offer a comprehensive package of medical, dental, and vision plans, tuition discounts, along with unique benefits, including:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
• Free counseling services and resources for emotional, physical, and financial well-being
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for children, elders, and pet care, home and auto repair, event planning, and more.
• Consumer discounts through Abenity.
• Retirement readiness, rollover assistance services, and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away from Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits.

Note: Eligibility for benefits may vary by location.

Galen College of Nursing is recognized as a 2023 National League of Nursing (NLN) Center of Excellence (COE).

Galen’s Compassionate Care Model Values

• Inclusivity: I foster an environment that provides opportunity for every individual to reach their full potential.
• Character: I act with integrity and compassion in all I do.
• Accountability: I own my role and accept responsibility for my actions.
• Respect: I value every person as an individual with unique contributions worthy of consideration.
• Excellence: I commit myself to the highest level of quality in everything I do.

Learn more about our vision and mission.

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:

Senior Process Improvement Specialist

Galen College of Nursing