Description
APPLICATION MATERIALS
Applicants are required to submit a combined cover letter and resume in one PDF document. Your cover letter must summarize your interest, education and experience relative to this position. Incomplete materials will not be considered.
To expedite the application process, combine your cover letter and resume into one PDF document before applying and upload electronically when requested in the online application process.
This position is OPEN UNTIL FILLED and applicants are encouraged to apply immediately. The first review date for application materials is scheduled for February 2, 2026.
Interested parties are also invited to contact Human Resources at joblist@chelanpud.org to discuss the position.
SALARY RANGE
The starting salary range for this position is $109,520 - $136,900 (based on qualifications). With tenure and strong performance in this role an employee may earn up to a maximum of $164,280, annualized.
Introductory Period: New employees holding regular positions must complete an introductory period of twelve months.
BENEFITS EPOA
In addition to competitive wages Chelan PUD employees also enjoy outstanding benefits which include zero cost employer funded medical, dental, and vision healthcare benefits, access to the employee assistance program, a VEBA health reimbursement account, and long-term care.
Washington state retirement PERS participation and optional 457 plan participation with an employer matching 401(a) plan.
Leave, life & disability benefits including paid leave starting at 21 days per calendar year up to 35 with tenure, 11 paid holidays per calendar year in 2025, changing to up to 12 days per calendar year in 2026, paid jury duty, short-term disability & long-term disability, and basic life, AD&D, and optional voluntary life.
The work life benefits include optional flexible spending accounts for healthcare and dependent care, educational assistance, various rewards and recognition programs and position specific stipends.
For more explanation of the district benefits please visit our benefits website www.mychelanpudbenefits.org.
JOB POSTING
Supervisor - Communications
Overview
The Supervisor – Communications supports the creation and delivery of clear, consistent, and engaging communication that aligns with Chelan PUD's mission, values, and strategic priorities. The role supervises the Communication Services team and helps ensure high-quality branding, design, and communication support. This position develops internal communication materials; contributes to external communication, digital content, and public information activities; and assists with crisis and issues communication. Supervisors collaboratively support these functions to ensure continuity, coverage, and effectiveness across District communication efforts. The Supervisor helps maintain brand consistency, improve communication effectiveness, and support ongoing innovation across District platforms.
Responsibilities
- Supervise the daily work of the Communication Services team, supporting functions such as graphic design, print, and mail by assigning work, providing coaching and support, guiding workflow, and ensuring timely, accurate, and high-quality completion of communication support activities. Promote a collaborative, respectful, and service-oriented environment that encourages creativity, continuous improvement, and professional growth.
- Support internal communication by developing and producing materials that enhance employee understanding of District initiatives, strategic priorities, and organizational changes. Create digital and multimedia content, including video, intranet updates, newsletters, and employee-facing campaigns, to strengthen engagement and connection to the District’s mission, values and strategic priorities. Assist leadership in communicating key messages clearly and consistently.
- Contribute to external communication and public outreach efforts by preparing and coordinating accurate, timely content for digital platforms, publications and reports. Develop the District’s social media and digital marketing efforts, leveraging emerging tools and technologies to enhance audience reach and engagement. Support communication response during outages, emergencies, and sensitive issues, including participating in on-call rotations and assisting with public information responsibilities as needed.
- Apply Chelan PUD’s brand standards across print, digital, and multimedia materials to ensure consistency and alignment with the District’s visual identity. Maintain brand resources, support the development of new design tools and templates, and review creative materials to ensure they reflect organizational expectations and communication objectives.
- Assist the Communications Manager with planning, scheduling, and coordinating communication activities and departmental priorities. Track feedback and metrics to help evaluate communication effectiveness; recommend improvements; participate in District-wide committees and initiatives; and support the adoption of new tools, technologies, and approaches that improve communication efficiency, quality, and accessibility. Serve as a back-up to the Communications Manager as needed.
People Management
This position manages/supervises people. Direct Resources Managed: 2-9. Indirect Resources Managed: None.
Reports To
Manager - Communications
Overtime exemption
Exempt
Qualifications
Education
- Bachelor's Degree (B.A. or B.S.) in Communications, Journalism, Public Relations, Marketing, Graphic Design, Digital Media, English, or a related field is required.
- Equivalent experience (year for year) may substitute for required education.
Experience
- 5+ years of experience developing internal and external communication materials, including digital and multimedia content, is required.
- Experience in the utility industry is preferred.
Skills and Abilities
A fully skilled incumbent will have the following knowledge skills & abilities:
- Strong knowledge of internal and external communication practices, including writing, editing, storytelling, and tailoring messages for diverse audiences.
- Knowledge of brand strategy and visual communication principles, including the use of templates, style guides, and consistent design standards.
- Skill in producing digital, multimedia, and print communication materials, including experience with video content, intranet updates, newsletters, and social media content and management.
- Proficiency with graphic design and digital media tools, such as Adobe Creative Suite, photo and video editing tools, and web content management systems.
- Ability to translate complex or technical information into clear, understandable messages for employees, customers, and community members.
- Strong organizational, project coordination, and time-management skills, with the ability to balance multiple priorities and deadlines.
- Effective supervisory and coaching skills, with the ability to support staff performance, assign work, and encourage collaboration and creativity.
- Skill in coordinating communication workflows, managing deadlines, and overseeing budgets, supplies, and inventory.
- Knowledge of print, mail and graphics equipment functions and safety requirements, with the ability to assist staff in problem-solving and maintaining smooth operations.
- Knowledge of crisis communication practices and the Incident Command System (ICS) and the ability to assist with communication needs during outages, emergencies, or sensitive situations.
- Ability to collaborate effectively with departments, partners, and leadership to support consistent, accurate, strategic, and high-quality communication efforts.
- Commitment to innovation and continuous improvement, including learning and applying new communication tools, technologies, and methods.
- Demonstrated ability to foster inclusion, teamwork, professionalism, and integrity in communication and working relationships.
- Must be proficient in reading, writing and speaking English.
Physical Demands
- Sitting Frequent 34-66%
- Standing Frequent 34-66%
- Walking Frequent 34-66%
- Lifting 1-10 lbs Floor-Waist Occasional 11-33%
- Lifting 1-10 lbs Waist-Shoulders Occasional 11-33%
- Lifting 1-10 lbs Above Shoulders Occasional 11-33%
- Lifting 11-25 lbs Floor-Waist Seldom 0-10%
- Lifting 11-25 lbs Waist-Shoulders Seldom 0-10%
- Lifting 25 - 50 lbs Floor-Waist (copier paper) Seldom 0-10%
- Climb Stairs Occasional 11-33%
- Twisting at Waist Occasional 11-33%
- Stooping/Bending Occasional 11-33%
- Reach Floor to Waist Occasional 11-33%
- Reach Waist to Shoulder Occasional 11-33%
- Reach Above Shoulder Occasional 11-33%
- Wrist/hand/fingers manipulation (keyboarding, mousing, etc.) Frequent 34-66%
- Hand Controls (joy stick, controls on equipment, etc.) Occasional 11-33%
- Repetitive Motions Frequent 34-66%
- Talking Frequent 34-66%
- Hearing Regularly 67-100%
- Visual - Near Acuity Regularly 67-100%
- Visual - Far Acuity Regularly 67-100%
- Visual - Depth Perception Regularly 67-100%
- Visual - Color Discrimination Regularly 67-100%
Working Conditions
- Exposure to Weather - Occasionally
- Noise Intensity Level: - Moderate
District Values
- Trust - We act with integrity, empathy, competence, and transparency, earning the confidence and respect of each other and the public we serve.
- Safety - We protect what matters most through the choices we make.
- Stewardship - We responsibly manage and thoughtfully oversee all resources entrusted to us for the benefit of future generations.
- Collaboration - We transform our deep expertise from individual advantage into shared power - partnering across teams to maximize our impact and secure our future.
- Courage - We boldly step into the unknown to do what matters, seeking opportunities to grow and lead.
Equal Opportunity/ADA
Chelan PUD is an Equal Employment Opportunity employer (EOE Minorities/Females/Protected Veterans/Disabled). We value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to any protected classifications as defined by law.
EEO Law Posters can be found on the main Careers (chelanpud.org) page in English and Spanish.
The job functions and physical requirements described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LICENSE REQUIREMENTS
A valid driver's license is required for this position (verified upon hire). A valid Washington State driver's license is required within 30 days of employment.
DISCLAIMER
The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility. This should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.
As part of its recruiting process, Chelan PUD may engage a third-party vendor to perform previous employment verification, education verification, and reference checking.
EEO
Chelan PUD is an Equal Employment Opportunity employer.
We value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to any protected classifications as defined by law.
EEO Law Posters can be found on the main Careers page in English and Spanish.
Chelan PUD will not be offering any work visa sponsorship for this role.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)
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